By using the site www.dcm.cr the client accepts the terms and conditions that govern it.
Distribuidora Café Montaña S.A. only ships within Costa Rica. Our shipments are made in two ways; by private courier or by Correos de Costa Rica.
Shipments within the Gran Area Metropolitana apply for free shipping. Orders outside the GAM, apply a standard shipping cost of ₡3.000 (three thousand colones).
Once the order is processed and payment is approved, delivery time is three to five business days for zones within the Greater Metropolitan Area. In areas outside the GAM, delivery time is five to seven business days. Deliveries are made from Monday to Friday, between 8:00 a.m. and 5:00 p.m. Saturdays, Sundays and holidays are not considered working days. If we are unable to deliver, for any reason, we will contact you at the telephone number you provided in your shipping address.
Occasionally, due to accumulation of orders, your order may be delayed a little more, in the GAM you will receive it within a maximum of 5 working days, outside the GAM you will receive it within a maximum of 7 working days. If we are unable to meet this deadline, we will contact you by email or phone to let you know the estimated delivery time and in this case, you have the option to wait for the product or cancel your order.